Terms of Service for Moddy AI
Effective Date: 05.01.2025
1. Introduction
Welcome to Moddy AI ("we," "our," "us"). These Terms of Service ("ToS") govern your use of our AI moderation service for user communities (the "Service"). By creating an account or using the Service, you agree to be bound by these ToS. If you do not agree to these terms, you may not use the Service.
2. Definitions
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"Service": The AI moderation platform provided by Moddy AI, including all features, tools, and functionalities.
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"User": Any individual or entity that creates an account and uses the Service.
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"Community": The user community or group that the User moderates using the Service.
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"Violations": Messages or media that breach the rules set by the User or restricted categories.
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"Dashboard": The interface where Users can view violation history and manage their settings.
3. Acceptance of Terms
By creating an account or using the Service, you confirm that you have read, understood, and agree to these ToS. You also agree to comply with all applicable laws and regulations while using the Service.
4. User Accounts
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Account Creation: To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
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Account Security: You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized use.
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Termination: We reserve the right to suspend or terminate your account if you violate these ToS, misuse the Service, or fail to make payments.
5. Service Description
The Service provides AI-powered moderation for your Community. You can set custom rules or restrict specific categories, and our AI moderator will check messages in real-time for violations. If a violation is detected:
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The message, along with any associated media (images, voice), is collected and encrypted.
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This data is stored in our database for one week and made available to you in the Dashboard for review.
The Service is designed to be used in public chats and can moderate messages of any user in the chat.
Different subscription plans offer varying message limits and functionalities. You are responsible for selecting the appropriate plan for your needs.
6. User Responsibilities
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Rule-Setting: You are solely responsible for the rules you set for your Community. Rules must not violate applicable laws or promote illegal, harmful, or discriminatory behavior.
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Misuse: You agree not to misuse the Service, including but not limited to:
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Using the Service to harass, discriminate, or harm others.
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Attempting to bypass or overload the system.
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Using the Service for any illegal purpose.
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Compliance: You must ensure that your use of the Service complies with all applicable laws, including data protection regulations.
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Age Restrictions: The Service is not intended for users under the age of 13 (or 16 in the EU) without parental consent.
7. Payment and Subscription
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Plans: We offer different subscription plans with varying message limits and features. Details of each plan are available on our website.
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Payment Terms: You agree to pay all fees associated with your chosen plan. Payments are due in advance and are non-refundable, except in cases of fraud, double-charges, or failure to provide the Service.
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Overages: If you exceed the message limit of your plan, additional fees may apply as outlined in your subscription agreement.
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Renewal and Cancellation: Subscriptions renew automatically unless canceled before the renewal date. You may cancel your subscription at any time, but no refunds will be provided for the current billing period.
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Price Changes: We reserve the right to change subscription prices. You will be notified of any price changes at least 30 days in advance.
8. Data Handling and Privacy
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Violation Data: Messages and media flagged as violations are stored in our database for one week, after which they are permanently deleted. All data is encrypted to protect your privacy.
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Third-Party Providers: We may use third-party AI providers (e.g., OpenAI, Google) to analyze messages. These providers do not retain message content, and all processing complies with our Privacy Policy.
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Privacy Policy: Our handling of personal data is governed by our Privacy Policy, which is incorporated into these ToS by reference. Please review it for details on data collection, use, and protection.
9. Intellectual Property
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Ownership: We own all rights, title, and interest in the Service, including all software, technology, and content provided by us.
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User Content: By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your Community's messages and media solely for the purpose of providing the Service.
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Feedback: Any feedback you provide about the Service may be used by us without restriction or compensation.
10. Limitation of Liability
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AI Accuracy: While we strive to provide accurate AI moderation, we do not guarantee that the AI will detect all violations or avoid false positives. You acknowledge that the Service is not a substitute for human moderation.
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Content Liability: We are not responsible for the content of messages or media in your Community, including any illegal or harmful content. You are solely responsible for the rules you set and the actions taken based on AI moderation.
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Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to the accuracy, reliability, or availability of the Service. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
11. Indemnification
You agree to indemnify, defend, and hold harmless Moddy AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from:
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Your use of the Service.
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Your violation of these ToS.
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Any content or rules set by you in your Community.
12. Termination
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By Us: We may suspend or terminate your account and access to the Service at any time, with or without notice, if you violate these ToS, fail to make payments, or misuse the Service.
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By You: You may terminate your account at any time by contacting us at nillcon248@gmail.com. Upon termination, your data will be handled in accordance with our Privacy Policy.
13. Governing Law and Dispute Resolution
These ToS are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes arising from these ToS shall be resolved in the courts of Delaware. You agree to submit to the exclusive jurisdiction of such courts.
14. Service Levels
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Uptime Commitment: We aim to provide a monthly uptime of 99.5%. While we make efforts to avoid service interruptions, we do not guarantee uninterrupted service.
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Support Response Time: We strive to respond to support inquiries within 24–48 hours during business days.
15. Changes to ToS
We may update these ToS from time to time. Any changes will be posted on our website, and we will notify you via email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated ToS.
16. Contact Information
If you have any questions about these ToS, please contact us at: Email: nillcon248@gmail.com Address: [Will be added later]